-Rental Guide-

Check-in/Check-Out Times

CHECK-IN TIME is AFTER 16:00 P.M. and CHECKOUT is 11:00 A.M.

NO Early Check-in or late checkout. This rule validity for all properties in our portfolio.

Maximum Occupancy

Capacity is stated in the advertisement.Home owner has right to throw out the guests more than home capacity.

Towels & Bed Linen&Cleaning

Towels & Bed Linen are provided, all are changed every week (7 days) as part of a thorough, full villa clean.If you require extra cleaning,it is extra chargable.

Refundable Damage Deposit

A security deposit is required upon arrival,this will be returned within check out when the villa is left in same condition as when you arrived. A security/damage deposit of between £150 - £2500 depending on the property.

Reservation

A non-refundable deposit of %35 of the total amount due must be paid to secure the booking.The balance to be paid upon arrival.

Please click here to see Terms of Aggreement.

Cancellations

Cancellation policy Villas and Apartments

Cancellations must be made by registered post and signed by the customer. Cancellations will become effective from the delivery date of the cancellation letter. All cancellations are subject to a charge payable by the customer as detailed below; charges for cancelled bookings will be confirmed to you by invoice within two weeks of cancellation. (Please remember these charges also apply, if you have failed to make payment on time and we cancel your booking).

Date Cancellation Received: Charge Payable:

a)For any cancellations,a non-refundable deposit will not pay back to clients.

b)More than 30 Days Before Holiday Start Date %35

c)29-23 Days Before Holiday Start Date %50

d)22-16Days Before Holiday Start Date %75

e)15 Days Before Holiday Start Date %100

Charges above represent a percentage of the total accommodation booking value. No refunds can be given for stays that are ended earlier than planned.

Cancellations Made By Us

If circumstances beyond our control should make the rental property unavailable, the Holidaymaker will be advised as soon as is possible. Alternative accommodation of at least comparable standard will be offered if available or a refund of monies paid.

If you make changes to your booking

If, after the booking confirmation has been issued, you wish to change your reservation in any way, for example your chosen departure date or accommodation, we will try to arrange for these changes to be actioned but it may not always be possible. Any request for changes to be made must be in writing from the Lead Guest and will incur a £50 administration fee. Some changes will be treated by us as a cancellation of your existing booking and a request to book a new holiday. Where this is the case we will inform you of this in response to your request to change your holiday. You will be asked to pay an administration fee of £50, and any further cost we incur in making this alteration including any cancellation fees payable according to our cancellation policy.

F.A.Q

We have arranged a guide for the most frequently asked questions by our customers.You can read the questions and answers by clicking here. If you couldn't find any answer to your question please do not hesitate to contact us